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Cancellations and other polices
Action Maid is a small cleaning service and during busy times space is limited. In order to provide you and other clients with excellent customer service and access to appointments, we have a firm 48-hour cancellation policy.
Kindly review the booking and cancellation information below. Please note that by booking an appointment you are accepting the conditions of our cancellation policy. We really appreciate your business and hope you have a positive experience booking with us. If you have any questions or concerns, please call us at 410-355-6995.
Booking and Cancellation
No less than a 48-hour notice of cancellation will be accepted for all cleanings. For those who do cancel and provide us with a 48-hour or more notice, we appreciate your consideration and no penalties will apply.
If you need to cancel your appointment, please call us at 410-355-6995 or email us at least 48 hours in advance since we turn away other clients to hold your reservation. Any cancellations with less than 48 hours notice will result in a $35.00 cancellation fee. Absolutely no exceptions can be made to our cancellation policy.
Email Sharing and Usage
We will never share, sell, or rent individual personal information with anyone unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and providing services relating to our communications with you.